AUSTRALIA - FREE for standard express shipping to Australia. Delivery within 3-7 business days from dispatch date.
USA/CANADA - Flat rate of $20 USD for standard express shipping to USA and Canada. Delivery within 5-10 business days from dispatch date.
REST OF WORLD (excluding Saudi-Arabia / Russia) - Flat rate of $35 USD for standard express worldwide shipping. Delivery within 5-10 business days from dispatch date.
All orders will be sent via FedEx or DHL express from our head office in Bali, Indonesia. All orders (except pre-orders) are packed and dispatched within 4 working days - except weekends or public holidays. We will email you a tracking number within one business day after your order is sent. Watch out for this email so you can track the progress of your order from our doorstep to yours!
Unfortunately we cannot guarantee that you will receive your package within the time frame expected. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. Moreover, we do not hold responsibility for damaged, lost or stolen packages.
Please note - As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these maybe necessary to release your order from customs on arrival. Faithfull the Brand will not be held liable for any fees or taxes you may incur or if your product is seized by customs. We advise that you are familiar with your package destination’s import duty, customs and local sales taxes as well as it’s rules and regulations for importing foreign goods and products.
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